A New Approach to Primary Care

A WHOLE NEW WAY TO do PRIMARY CARE Your Virtual Care Team is here An innovative way to do primary care that’s convenient and comprehensive is here. You can now choose a virtual primary care provider (PCP) to lead your * new Virtual Care Team. PRIMARY CARE THAT’S A PRIME EXPERIENCE It’s a new kind of primary care — one that comes with a team of experts committed to getting you the care you need. ʀʵ Ȩɗ ɕ˴ CONVENIENT COMPREHENSIVE COORDINATED With virtual visits, there’s Your team is here to make If you need in-person care, no need to travel to the doctor’s sure your physical and mental a care coordinator will help find office and no waiting room. health needs are met. in-network specialists who work for you. LEARN MORE For more information, sign in to your MyBlue account at bluecrossma.org. *Coverage details may vary. Please check your 2023 plan benefits for more information. Blue Cross Blue Shield of Massachusetts is an Independent Licensee of the Blue Cross and Blue Shield Association.

HERE’S HOW IT WORKS START BY PICKING + ENJOY MORE + GET THE BEST YOUR VIRTUAL PCP CONVENIENT CARE OF BOTH WORLDS 8:30 John Smith Tracy Lewis MD Online Mesage To get started with your Virtual Care Scheduling visits is as easy as After your first visit, you’ll receive Team, the first step is selecting hopping online, with appointments a welcome kit which may include a virtual PCP. You’ll also get access available in days, not weeks. Plus, connected medical devices, like to a care coordinator, and your you can reach out to your team a blood pressure monitor, that make team may include other experts, with questions via talk, text, email, your virtual care as thorough as such as a mental health specialist, and chat. It’s care that works on in-person visits. When you do need picked based on your health needs. your terms, on your schedule, in-person care, your team will help It’s the care you need most, in the wherever you are, with a level of find a specialist who works for you most convenient way. communication, technology, and and follow up with you after the access that will surprise you. appointment. Blue Cross Blue Shield of Massachusetts complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, or gender identity. ATTENTION: If you don’t speak English, language assistance services, free of charge, are available to you. Call Member Service at the number on your ID card (TTY: 711). ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia con el idioma. Llame al número de Servicio al Cliente que figura en su tarjeta de identificación (TTY: 711). ATENÇÃO: Se fala português, são-lhe disponibilizados gratuitamente serviços de assistência de idiomas. Telefone para os Serviços aos Membros, através do número no seu cartão ID (TTY: 711). ® Registered Marks of the Blue Cross and Blue Shield Association. 002026251 32-6765 (8/24) © 2024 Blue Cross and Blue Shield of Massachusetts, Inc., or Blue Cross and Blue Shield of Massachusetts HMO Blue, Inc.