TOUCHCARE YOUR HEALTHCARE CONCIERGE TouchCare is a health care concierge focused on saving you and TouchCare is open from 8:00 am until 9:00 pm, EST, Monday your dependents time, money and frustration. TouchCare is through Friday. Here is how you can reach the TouchCare team: available to all BB&N employees and family members enrolled in Phone: 866-486-8242 the medical plans. The TouchCare Health Assistants can help you with anything you may need relating to your benefits and ensure E-mail: [email protected] that you have all the tools you need to get to the bottom of any issue. TouchCare will work on your behalf to: Website: www.touchcare.com Solve billing and claims concerns WATCH: TOUCHCARE IS YOUR HEALTHCARE CONCIERGE Find and schedule quality doctors and specialists in your area Provide accurate cost estimates for facilities and treatments close by Answer any benefit related questions, simple or complex, including assisting with PFMLA paperwork Provide guidance on open enrollment decisions or mid-year benefit reviews Assist with finding lowest cost Rx options 11