ABC Training Company Claims by Place of Service and Relationship Evaluate a breakdown of your place of service utilization by relationship to illuminate cost drivers. Total Paid by Place of Service Inpatient Hospital Outpatient Hospital Office Emergency Room Home Other Surgery Center $0 $200,000 $400,000 $600,000 $800,000 $1,000,000 $1,200,000 $1,400,000 $1,600,000 Employee Spouse Dependent Points to consider: • What could be driving higher than expected costs for a certain relationship in a specific setting? • How can you structure communication and delivery strategies to impact appropriate audiences? Copyright @ 2017 Zywave, Inc. 351737 - January 1, 2018 - December 31, 2018[13]