ABC Training Company Claims by Place of Service and Age Evaluate a breakdown of your place of service utilization by age groups to illuminate cost drivers. Total Paid by Place of Service Inpatient Hospital Outpatient Hospital Office Emergency Room Home Other Surgery Center $0 $200,000 $400,000 $600,000 $800,000 $1,000,000 $1,200,000 $1,400,000 $1,600,000 0-19 20-39 40-59 60+ Points to consider: • What could be driving higher than expected costs for a certain age group in a specific setting? • How can you structure communication and delivery strategies to impact appropriate audiences? Copyright @ 2017 Zywave, Inc. 351737 - January 1, 2018 - December 31, 2018[10]