Velcro USA Inc. 95 Sundial Avenue Manchester, NH 03103 USA Tel: (+1) 603 669 4880 With an impressive technical background (which has been an incredible asset to clients who struggle to manage and budget for annual health and welfare cost increases), he works closely with them regarding their programs’ financials and provides regular status updates on the funding adequacy of their plans. As a licensed life, accident, and health broker, developing his knowledge and expertise over 20 years, Jason came to EBS from International consulting firms and a New-England based Third Party Administration firm specializing in partially self-funded plans. EMILY GAY Senior Benefit Analyst [email protected] In Emily’s role as a Senior Benefit Analyst with EBS, she is the point of contact for her large group clients for claims resolution and escalation, administrative issues, and other day-to-day questions and concerns. Emily works pre-renewal through open enrollment soliciting proposals and negotiating with carriers and vendors. She also leverages benchmarking data by industry and geographic region to help our clients elevate their total rewards packages for prospective talent. Before joining the EBS team, Emily worked as a Benefit Analyst at another regional broker. Prior to that she spent three years with Harvard Pilgrim Healthcare as a Finance Research Assistant. All Velcro team members have access to our team of in-house experts: SUSAN SONKIN Director of Compliance [email protected] | 617-658-7113 | LinkedIn As the Director of Compliance at EBS, Susan is responsible for helping our clients get ahead and stay proactive in managing compliance issues relevant to state and federal health care regulations such as HIPAA, COBRA, ERISA, Healthcare Reform annual reporting and plan disclosure. She has a particular interest in Cafeteria Plan issues stemming from her experience in administration of medical and dependent care Flexible Spending Accounts for EBS clients. Prior to her role, Susan was an FSA plan administrator where she engaged with both employers and employees to prepare communication materials and plan documents, conducted enrollments, performed non-discrimination tests and adjudicated claims. She has also held positions in account management and human resource outsourcing at EBS, coordinating the implementation of new benefit programs and communicating with plan carriers to resolve administrative and claim issues. Prior to working at EBS, she held positions at Educational Reading Service, and Medical Economics Company. As a licensed life, accident and health broker with multiple distinctions attached to her name, she’s also a member of the New England Employee Benefits Council (NEEBC) and the International Foundation of Employee Benefit Plans (IFEBP). 3