Velcro USA Inc. 95 Sundial Avenue Manchester, NH 03103 USA Tel: (+1) 603 669 4880 Dear Augie, On behalf of the entire EBS Team, we are pleased to deliver our response to your request for proposal for brokerage/consulting services for Velcro Companies’ group employee benefit program. We appreciate being included in this initiative and are excited to outline how EBS is still a great fit for Velcro Companies. The EBS team approach provides consistent and exceptional customer service to your teams. EBS will constantly look to added additional resources for our clients in response to changes in the industry and to better meet our clients’ needs. We value your feedback, insight, and direction and look forward to continuing the conversation around what we have outlined in this response. It is my belief that this partnership is built upon open communication between those executing the benefit strategy on both sides of the table, day in and day out. EBS prides itself on becoming an extension of your HR/Benefits Team and work together to deliver the best benefit offerings and experience for your employees. We believe that EBS can provide the most customizable, comprehensive and professional approach for Velcro Companies. As a full-service shop, our clients have come to expect a high level of professionalism from us. As you know, we are staffed by professionals with extensive experience in all areas of employee benefits services. Where we do not have in-house resources, EBS partners with highly successful partner firms like Twelve Points Financial, Globex International and Flores Leave Solutions (to name a few). At EBS, our long-standing clients like the Velcro Companies have come to appreciate our service, as is evidenced by our exceptionally high retention ratio. We thank you for trusting EBS, and we look forward to the continuing the long-lasting partnership. We truly hope that we have an opportunity continue to work together! Sincerely, Tom McCormick Senior Partner, EBS 1