Blue Cross Blue Shield of Massachusetts complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, or gender identity. ATTENTION: If you dont speak English, language assistance services, free of charge, are available to you. Call Member Service at the number on your ID card (TTY: 711 ). ATENCIN: Si habla espaol, tiene a su disposicin servicios gratuitos de asistencia con el idioma. Llame al nmero de Servicio al Cliente que figura en su tarjeta de identificacin (TTY: 711 ). ATENO: Se fala portugus, so-lhe disponibilizados gratuitamente servios de assistncia de idiomas. Telefone para os Servios aos Membros, atravs do nmero no seu carto ID (TTY: 711 ). Blue Cross Blue Shield of Massachusetts is an Independent Licensee of the Blue Cross and Blue Shield Association. Registered Marks of the Blue Cross and Blue Shield Association. Registered Marks are the property of their respective owners. 2023 Blue Cross and Blue Shield of Massachusetts, Inc., or Blue Cross and Blue Shield of Massachusetts HMO Blue, Inc. 001973550 (2/23) Coordination of Benefits Ensures Your Best Coverage If youre covered by more than one medical or dental insurance plan, you must inform us which ones you have so we can coordinate your benefits. This will help us work with your other plans, to make sure you get the best coverage when you receive medical or dental services. It will also ensure that your claims are processed correctly. HOW TO KNOW WHEN COORDINATION OF BENEFITS is NEEDED When you have more than one insurance plan, one plan is designated as your primary plan and will pay your claims first. The other plan(s) will pay toward the remaining cost. Federal and state rules will usually determine which plan is primary. You may need coordination of benefits if: You and your spouse each have separate insurance plans through your employers Your child has one insurance plan through school and another through you or an employer Your child has multiple plans as the result of a divorce or custody arrangement You or a family member also have Medicare coverage WHAT TO DO IF YOU HAVE MORE THAN ONE MEDICAL OR DENTAL PLAN Call each insurer to let them know. Each insurer can tell you which plan is primary and which is secondary. When calling, be sure you have your member ID cards ready. When you visit a doctor, dentist, or hospital, present each insurance card to the office on the day of your visit. This information is needed to determine which company should be billed as a primary insurer, and which should be billed as a secondary insurer. If one of your insurance plans is canceled, youll need to inform the other plan(s). If Youre Turning 65 Years Old and Thinking About Medicare Call Medicare directly at 1-800-MEDICARE ( 1-800-633-4227 ). If you sign up for Medicare, call us at 1-888-799-1888 to submit your new plan information. If you dont call us, your claims could be delayed or processed incorrectly. Call Team Blue Let us know if you have more than one plan by calling us at 1-888-799-1888 .