HERES HOW IT WORKS To get started with your Virtual Care Team, the first step is selecting a virtual PCP. Youll also get access to a care coordinator, and your team may include other experts, such as a mental health specialist, picked based on your health needs. Its the care you need most, in the most convenient way. Scheduling visits is as easy as hopping online, with appointments available in days, not weeks. Plus, you can reach out to your team with questions via talk, text, email, and chat. Its care that works on your terms, on your schedule, wherever you are, with a level of communication, technology, and access that will surprise you. After your first visit, youll receive a welcome kit which may include connected medical devices, like a blood pressure monitor, that make your virtual care as thorough as in-person visits. When you do need in-person care, your team will help find a specialist who works for you and follow up with you after the appointment. START BY PICKING YOUR VIRTUAL PCP ENJOY MORE CONVENIENT CARE GET THE BEST OF BOTH WORLDS + + Registered Marks of the Blue Cross and Blue Shield Association. 2024 Blue Cross and Blue Shield of Massachusetts, Inc., or Blue Cross and Blue Shield of Massachusetts HMO Blue, Inc. Blue Cross Blue Shield of Massachusetts complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, or gender identity. ATTENTION: If you dont speak English, language assistance services, free of charge, are available to you. Call Member Service at the number on your ID card (TTY: 711 ). ATENCIN: Si habla espaol, tiene a su disposicin servicios gratuitos de asistencia con el idioma. Llame al nmero de Servicio al Cliente que figura en su tarjeta de identificacin (TTY: 711 ). ATENO: Se fala portugus, so-lhe disponibilizados gratuitamente servios de assistncia de idiomas. Telefone para os Servios aos Membros, atravs do nmero no seu carto ID (TTY: 711 ). 002026251 32-6765 (8/24) 8:30 John Smith Tracy Lewis MD Online Mesage