TELEHEALTH 160 140 120 100 80 60 40 20 0 2020/01 2020/05 2020/08 2020/11 2021/02 2021/05 2021/08 2021/11 BH Claimants Medical Claimants BH Visits Medical Visits • Stats for providers outside of well-connection 2020 2021 % Change • Since the start of 2020, there have only been 16 people to Behavioral Health Claimants 414 597 44% utilize providers within the well-connection network Behavioral Health Visits 982 1,442 47% • 14 of the 16 fell under medical Medical Claimants 315 228 -28% • 16 total visits (no repeat utilizers) Medical Visits 370 244 -34% [ 9 ]