Velcro USA Inc. 95 Sundial Avenue Manchester, NH 03103 USA Tel: (+1) 603 669 4880 and potentially reduce overall costs. This is why three years ago EBS hired a full time subject matter expert in the leave space. We have since partnered with Lindsay Lloyd at Flores Leave Solutions. LINDSAY LLOYD Flores Leave Consultants [email protected] | 414-395-0480| LinkedIn Lindsay is our dedicated leave management specialist at Flores Leave Solutions. EBS partners with Lindsay and her team at Flores Leave Solutions to provide our clients with direct access to a dedicated leave specialist. This resources is to support our clients in their various leave-related compliance needs, including various state leave laws and federal laws. This Subject Matter Expert is not for actual leave administration services but rather an advocate to assist with developing, understanding, and advocating regarding leaves. 24. Describe your process for negotiating renewals. Be prepared to share examples of your success in negotiating renewals. The key to negotiating the best possible renewal for Velcro is a detailed understanding of Velcro’s long term benefit goals, current plan designs, claims experience and nature of business. EBS has been there every step of the way since 2009 honing the benefits philosophy while keeping an eye on the financials. At times we collectively decide to market the in-force plans due to a financial, service or plan design need, EBS manages the request for proposal process and subsequent negotiations with carriers. Negotiating the rates with the carriers is one of our core competencies due to three major factors: (1) Established Relationships | Our tenure as a reputable broker has allowed us to develop strong relationships with all of the major carriers. This provides us with tremendous value when negotiating renewals on both new and existing business. (2) Claims Analysis Tools | We deploy a number of claims analytical tools that give us a remarkable amount of data to use in our negotiating efforts. The DMW data we receive on claims experience and the Claros actuarial tool we use to model and predict rates provides us with solid data that can be leveraged in our negotiations with carriers. Rather than relying on the carriers to provide us with all the data to make a decision, we are able to bring additional data to support or dispute the proposed carrier renewal. (3) Underwriters on EBS Team | EBS currently has 7 former underwriters on our team that have underwritten new and renewal business on medical and ancillary products. This expertise has proved to be very valuable for our clients when we are working on renewals as we know the process and how the coverages are priced Current Client Examples of Renewal Negotiations: Example #1: Self-Funding | We have an in-force client that we started our relationship with in August of 2018 when they had 4 different entities, 14 lines of coverage amongst them and 15 unique vendors in force. Needless to say, their lives were difficult from an administrative standpoint and their benefit costs were extremely high. We worked with the group to consolidate their benefit plans into 1 common offering for all employees that had only 4 lines of coverage and 5 unique vendors for their January 1st renewal cycle. This included extensive financial 15