Velcro USA Inc. 95 Sundial Avenue Manchester, NH 03103 USA Tel: (+1) 603 669 4880 Once your wellness program has been established, Val will continue to monitor the effectiveness of the initiatives, pivoting where needed to ensure longevity. She will utilize Decision Master Warehouse to view your organization’s detailed claims experience, analyzing the data in a report that provides you with a breakdown of the costliest health issues within your organization. From there, Val works with you to develop solutions (where possible) to these cost drivers. Val is supported by our Wellness Coordinator, Megan Mattox. Throughout the year, you can deploy different wellness perks to enhance your benefits programs with Val’s help: • Book a Lunch & Learn with Val, where she’ll coordinate a healthy lunch delivery and walk your employees through 45 minutes of guided meditation and mindfulness training, burnout prevention education, nutrition facts, and more; • Treat your employees to in-office chair massages during a busy time of the year and let Val provide you with vetted and highly recommended vendors; • Provide your team with healthy meals delivered to the office weekly, onsite or virtual workouts, onsite eye exams, nutritionist consultations, or sessions with a financial advisor – all with the help of Val’s and EBS’ resources. Ultimately, Val’s goal is to maximize your well-being program spend while engaging as many employees in your organization as possible. Val will work with you to develop and implement strategies based on your specific employee population and budget to help improve the health and wellbeing of your employees. 36. Describe any programs that you provide to your clients that foster employee wellness. You can view the scope of our wellness services in the EBS Wellness Toolbox. LEGISLATIVE / COMPLIANCE 37. How do you support your clients in ensuring their employee benefits programs remain compliant with all federal and state laws AND international laws? Our in-house Director of Compliance, Susan Sonkin, is tasked with staying current on all state and federal regulations that may impact our clients. Susan has been with EBS for over 23 years and is a Certified Employee Benefit Specialist (CEBS), Registered Health Underwriter (RHU), Registered Employee Benefits Consultant (REBC), and Chartered Life Underwriter (CLU). Susan is directly available to our clients to provide compliance support in the areas of ERISA, HIPAA, COBRA, Section 125, FMLA, ACA, and more. Our in-house General Counsel and Senior Partner, Josie Martinez, works closely with Susan Sonkin to draft compliance alerts and employee notices. We provide clients with access to Flores Leave Solutions, who provide guidance around both state-specific leave laws like MA PFML, as well as federal leave laws. We use Globex and/or Globalization Partners to ensure our clients benefit programs are compliant with all applicable international laws. Finally, we provide clients free access to Zywave’s Client Portal, which is a resource center on all HR-related issues with sample forms, checklists, videos, regulatory updates and tools needed for your organization to remain compliant with local and national laws and regulations. 21