Velcro USA Inc. 95 Sundial Avenue Manchester, NH 03103 USA Tel: (+1) 603 669 4880 • A dedicated team whose members have over 200 years of international brokerage, consulting, and underwriting experience. • Access to worldwide network of 300 “partner” brokers and correspondents, spanning 160 countries outside the United States. • Access to a wide range of international employee benefits consulting and brokerage services. • Effective program implementation and ongoing management utilizing their worldwide network and proprietary technology platform. A key feature of the Globex approach towards international employee benefits is that they have built relationships with a network of “best of class” independent brokers/consultants around the world. In addition to meeting local licensing requirements, these brokers are expected to maintain appropriate levels of professional liability/E&O coverage and comply with Globex service standards. However, Globex is not simply a network of overseas offices. The true difference between Globex and other providers is that they do not specifically promote their network. Their aim, first and foremost, is to work with selected providers to construct the most appropriate solutions for the needs of multinational companies. This has its foundation in fully understanding the exposures presented by the company’s worldwide operations together with an understanding of their corporate philosophy. Armed with this information, they can design and market a tailor-made solution to the customer’s requirements. Because they are not tied to an owned network, they have the flexibility to select the local brokers who are best suited to your particular needs, rather than being forced to utilize a certain broker just because they have the same name on their door. This can be crucial in certain situations. For example, if you have a small office with only a handful of employees, we have the flexibility to choose a local broker who is willing and able to provide superior service for small groups or individuals. This approach ensures the highest level of consistency of servicing levels from country to country, centrally managed by their global team. Please see exhibit C for a sample of a Global Benefits Assessment. Globalization Partners | Globalization Partners helps engage and manage a global workforce without legal complexities and unpredictable costs. Under this model, any international employees would be part of the Globalization Partners global professional employer organization with their payroll, tax filings, and country-specific laws regulated by Globalization Partners. 15. Describe any current or recent relationships you've had with Velcro Companies or in a global context. EBS is the current broker of Velcro Companies’ benefits program. 16. Why do clients leave your organization? At EBS we have a lot of strong, long-standing relationships with our clients. However, we do occasionally lose clients, and it is typically because: - The company is sold and/or acquired by a larger company and moves onto the benefit plan of the acquiring company. 11