3 PREPARING FOR A CRISIS Develop a Crisis Plan Ahead of Time • Planning ahead is crucial, as it’s difficult to think clearly during a crisis. Work with your loved one to create a clear crisis plan if possible. This can reduce anxiety and help you feel more prepared. • If a joint plan isn’t feasible, make your own plan to manage potential crises, focusing on: • Protecting the person, yourself, and others • Knowing when to intervene or when to call for professional help Understand the Range of Symptoms • Not all mental health symptoms require immediate intervention. Symptoms can vary in intensity, and it’s important to assess the situation carefully. • Having open discussions when your loved one is not in distress helps clarify their needs and reduces uncertainty in emergencies. 4 WHAT TO DO IN AN EMERGENCY When to Call 911 • If your loved one threatens self-harm or harm to others, it is critical to call 911 or seek immediate medical attention. • Ensure they are safely taken to a hospital or emergency facility for proper evaluation. 5 SUMMARY OF STEPS FOR SUPPORT In Crisis: • Call 911 if there is an immediate risk of harm. • Ensure your loved one’s safety and seek professional help. In Non-Crisis Situations: • Open discussions about symptoms and feelings can help both of you understand what support is needed. • Create an action plan for future situations to prevent confusion during distress. • Ask how you can assist in their treatment and recovery process. Care for Yourself: • Seek support through counseling or your Assistance Program to maintain your well-being. • A therapist can provide insight and help you manage your emotions while supporting your loved one. REMEMBER Supporting a loved one with a mental health diagnosis is a long- term commitment, but you don’t have to do it alone. Use available resources, keep open lines of communication, and prioritize your own mental health as well. Find guidance and support at allonehealth.com/member-support