ABC Training Company Emergency Room Visits by Demographic Evaluate a breakdown of your emergency room care by demographics to illuminate cost drivers. Emergency Room Visits by Age Emergency Room Visits by Gender 18% 16% 42% 58% 33% 32% 0-19 20-39 40-59 60+ Male Female Age Range Number of Visits Average Paid per Visit Total Paid Gender Number of Visits Average Paid per Visit Total Paid 0-19 76 $439.43 $33,396 Male 195 $870.55 $169,756 20-39 148 $841.16 $124,492 Female 267 $922.18 $246,222 40-59 154 $1,065.48 $164,083 60+ 84 $1,119.13 $94,007 Emergency Room Visits by Network Emergency Room Visits By Relationship 13% 20% 8% 73% 87% In Network Out Of Network Employee Spouse Dependent Network Number of Average Paid per Total Paid Relationship Number of Visits Average Paid per Visit Total Paid Visits Visit Employee 335 $997.68 $334,222 In Network 445 $927.53 $412,752 Spouse 35 $960.62 $33,622 Out Of 65 $49.63 $3,226 Dependent 92 $523.21 $48,135 Network Points to consider: • Is there a specific demographic with higher utilization or costs? • How can you structure communication and delivery strategies to impact appropriate audiences? Copyright @ 2017 Zywave, Inc. 351737 - January 1, 2018 - December 31, 2018[31]

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