ABC Training Company Office Visits Gauge your plan’s office visit utilization and costs compared to that of your peers. For this report, the data includes claims that were coded as office visit procedures. Visits per 1000 Average Paid per Visit Total Paid 4,000 $120 $500,000 $100 $400,000 3,000 $80 $300,000 2,000 $60 $200,000 $40 1,000 $20 $100,000 0 $0 $0 Actual Norm Actual Norm Actual Total Norm Total Actual visits 2,757 Actual avg paid/visit $83.64 Actual total paid $230,591 Norm visits 4,332 Norm avg paid/visit $112.80 Norm total paid $488,663 Amount over/under norm -1,575 Amount over/under norm ($29.16) Amount over/under ($258,072) Percent over/under norm -36.36% Percent over/under norm -25.85% norm Percent over/under -52.81% norm Points to consider: • Do you provide self-care information for common illness such as colds, ear infections, and allergies at the appropriate seasonal intervals? • Is your plan design competitive? • Do you encourage regular visits and follow-ups with a primary care provider? Norm source: Copyright ©2018 Truven Health Analytics Inc. MarketScan® Research Databases. All rights reserved. Copyright @ 2017 Zywave, Inc. 351737 - January 1, 2018 - December 31, 2018[32]